Restaurant Crew Member – Counter Service

Location:

Multiple locations in New York, NY

Pay:

$18–$25 per hour (based on experience)

Job Type:

Full-time or Part-time (Hourly, Shift-based)

Expected Hours:

30 - 40 per week

About Us

Counter Service is an exciting new restaurant brand founded by Steve Ells, the visionary behind Chipotle, in collaboration with acclaimed Chef Andrew Black. After the success of our first location, we are expanding to three additional NYC restaurants. We are passionate about serving high-quality, chef-driven food in a fast-paced, welcoming environment.

We are seeking experienced and dedicated Restaurant Crew Members to be part of our growing team. This role is key to delivering an exceptional dining experience through expert sandwich preparation, precise order bagging, and outstanding customer service.

What You'll Do

Food Preparation & Service – Operate makeline stations, including sandwich prep & assembly, bun toasting, and panini press operation
Order Processing – Accurately bag and check orders for completeness and quality
Customer Interaction – Operate the point-of-sale system and provide friendly, attentive service
Quality & Safety – Follow health and safety protocols to maintain the highest food and sanitation standards
Teamwork & Efficiency – Work closely with fellow crew members to ensure smooth operations during each shift

What We're Looking For

18+ years old with a positive attitude and team-oriented mindset
Minimum 1-year food service experience (Required)
Ability to stand for extended periods and work in a fast-paced environment
Strong English communication skills
Comfortable using restaurant technology systems
Must have NYC Food Protection Certificate and NYC Food Handlers Certificate (Required)

Why Join Us?

Competitive pay with weekly paychecks
Health & dental insurance (Eligibility after 90 days)
Paid time off (Eligibility after 90 days)
Meal stipend during shifts
Career growth opportunities – work under classically trained chefs in a high-caliber restaurant team
Employee referral bonuses

Work Schedule & Locations

Example Shifts (subject to change):

First shift: 6 AM - 4 PM
Second shift: 10 AM - 8 PM

Locations:

54 West 14th Street, New York, NY 10011
15 East 4th Street, New York, NY 10003
315 Park Avenue South, New York, NY 10010

Join Our Team!

If you're ready to be part of a chef-led, fast-growing restaurant brand serving delicious, fresh food to NYC, apply today! After applying, you'll receive an email with next steps to schedule an interview.

Counter Service, a Kernel Foods Inc brand, is an equal opportunity employer that values diversity and inclusivity.

Compensation: $18.00 - $25.00 per hour

At Kernel, we’re building the restaurant of the future. Marrying daily preparation of fresh, real food, elevated culinary talent, and the support of intelligent technology systems.

Today’s restaurants face tough choices: balancing quality, consistency, and cost while navigating thin margins and high turnover. These challenges force trade-offs that diminish the customer experience and, often, the wholesome quality of the food we eat.

We’re building a better way forward—one where these compromises are a thing of the past. The restaurant of the future embodies the craft of traditional cooking enabled by the technology of the future: whole ingredients, served fresh by virtue of a streamlined kitchen network, complex recipes made consistently thanks to automated kitchen technology, and the warmth of classic hospitality revived by an innovative labor model.

The result? Better food and better service—made faster and more accessible. At Kernel, we’re not just imagining this future—we’re making it happen.

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